GoldRush believes betting should be a source of enjoyment, not stress. We're ready to provide you with all the tools and support you need to play within healthy limits.
Responsible gaming means keeping betting as a healthy form of entertainment — not viewing it as a source of income or a solution to problems. At GoldRush, this has been a priority from the very beginning.
Responsible betting comes down to staying aware of how much time and money you're spending, and setting your own limits. GoldRush puts that control entirely in your hands.
Online betting is growing in popularity across Bangladesh — and so is the need for accurate information and awareness. GoldRush wants every player to bet with full knowledge and confidence, not to become a victim of circumstance.
Betting is perfectly fine when it's purely for fun. However, if you start noticing the following signs, it's time to take them seriously:
If you notice any of these signs, don't wait — use GoldRush's self-exclusion tool or reach out to our support team right away.
On the GoldRush platform, you have full control over your own play. Head to your account settings at any time to access the following tools:
Reducing a limit takes effect immediately. Increasing a limit, however, comes with a 7-day waiting period — this is in place to protect you.
If you notice signs of problem betting in a loved one, be supportive rather than judgmental. A few tips:
GoldRush strictly prohibits account registration and betting by anyone under 18. Our safeguards include:
Allowing minors to gamble is a serious offence. GoldRush will permanently close any such account and report it to the relevant authorities.
Answer the following questions honestly:
Our responsible gaming team is available 24/7 to support you.
Use GoldRush's Protection Tools
Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further funds can be added to your account.
Set a maximum loss amount for a given period before you start. Once the limit is hit, betting stops automatically.
Set a daily time limit for how long you spend on the platform. When your time is up, you'll get a reminder and your session will end automatically.
Take a voluntary break for anywhere between 24 hours and 6 weeks. During this time, you won't be able to log in to your account or place any bets.
Exclude yourself from the platform for anywhere from 6 months to permanently. The exclusion takes effect immediately upon request.
View and analyze your full betting history at any time, and stay aware of your own habits.
Our Commitment in Action, Not Just Words
GoldRush operates under an international license. Adhering to responsible gaming policies is a condition of that license and an obligation we take seriously.
Our system automatically detects unusual betting patterns and proactively reaches out to players who may be at risk.
Our customer support team is specially trained in responsible gaming. They'll help you with empathy and without judgment.
We clearly display each game's RTP (Return to Player), odds, and potential risks so you can make informed decisions.
Our responsible gaming programme is regularly reviewed by independent third parties to ensure standards are maintained.
At the heart of GoldRush's business model is the long-term wellbeing of our players — not short-term profit.
Log in to your GoldRush account and click the profile icon in the top right corner.
In the settings menu, look for the "Responsible Gaming" option.
Choose your preferred duration — 6 months, 1 year, 2 years, or permanent.
Confirm your decision. Your account will be deactivated as soon as the request is submitted.
Or directly support@goldrush.bioEmail us at
Sign up with GoldRush and set your own limits from day one. We're here for you.
18+ | Play Responsibly | Terms & Conditions