Last Updated: January 1, 2026

GoldRush Privacy Policy — Our Commitment to Protecting Your Data

At GoldRush, your privacy is our top priority. This policy clearly outlines how we collect, use, and protect your information.

SSL Encryption
Data Never Sold
GDPR Compliant
Your Privacy Is Our Responsibility

By using the GoldRush platform, you consent to this Privacy Policy. We comply with international data protection standards and keep your personal information secured to the highest degree.

1 Introduction & Scope

GoldRush (goldrush.bio) is an internationally licensed online betting platform. This Privacy Policy applies to our website, mobile application, and all other services we provide.

We believe your personal data belongs to you. This policy clearly sets out what information we collect, why we collect it, and how it is used — written in plain language with our users in mind.

GoldRush's Privacy Policy is compliant with the GDPR (General Data Protection Regulation) and international data protection laws. Registering on our platform constitutes your acceptance of this policy.

This Privacy Policy was last updated on 1 January 2026. You will be notified by email of any future changes.

2 What Information We Collect

GoldRush collects two types of information from you — data you provide directly, and data collected automatically.

Data Type Example How We Collect Data
Identity Information Name, date of birth, national ID number Registration form, KYC
Contact Information Email address, phone number, physical address Registration Form
Financial Information Mobile banking number, transaction history Payment Processing
Betting History Bets, wins/losses, game preferences Platform Operations
Technical Information IP address, device type, browser Automatic
Usage Data Page visits, session duration, click patterns Cookies & Analytics

We only collect information that is necessary to provide our services. No unnecessary data is collected.

3 Purpose of Data Use

GoldRush uses the information we collect for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposits, withdrawals, and confirm transactions.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To address your questions, complaints, and support needs.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Legal Obligations: To meet the requirements of licensing authorities and law enforcement agencies.
  • Contact: To send important updates, bonus offers, and promotional messages.
  • Service Improvement: To improve platform quality and enhance the user experience.

You can unsubscribe from marketing emails or SMS at any time. However, essential service-related notifications cannot be turned off.

4 Cookies & Tracking Technologies

GoldRush uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help enhance your experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand platform usage (Google Analytics).
  • Marketing Cookies: To show you relevant advertisements.

You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result. A cookie consent notification will appear the first time you visit our platform.

5 Sharing Information with Third Parties

GoldRush never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:

  • Payment Provider: Mobile Pay, Nagad, Rocket — for processing transactions. These providers handle your information in accordance with their own privacy policies.
  • KYC Partner: Licensed verification services for identity checks.
  • Technology Service Providers: Provider of hosting, analytics, and cybersecurity services.
  • Licensing Authority: For regular audits and reporting.
  • Law Enforcement Agencies: Where required by a court order or legal obligation.

Before sharing data with any third party, we ensure they comply with our data protection standards and that a legal agreement is in place.

6 Data Retention Period

GoldRush does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: Up to 5 years, as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Betting History: Up to 2 years after account closure.
  • Cookie & Analytics Data: Up to 26 months.

Once the retention period expires, your data is permanently deleted or anonymised so that you can no longer be identified.

7 Your Rights

Every GoldRush member has the following rights over their personal data:

Right of Access

You can request to know what data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted, subject to certain conditions.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain circumstances.

Right to Data Portability

You may request a download of your personal data at any time.

Right to Object

You may object to marketing communications or profiling at any time.

To exercise any of these rights, email us at: privacy@goldrush.bio — We will respond within 30 days.

8 Security Measures

GoldRush protects your data using the highest industry-standard security technologies:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular audits conducted through third parties.
  • Firewall & DDoS Protection: Protection against cyber attacks.
  • Access Controls: Staff access is limited to only the data necessary for their role.
  • Data Backup: Regular encrypted backups are maintained.

In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.

9 Child Protection Policy

GoldRush is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is carried out at the time of registration.
  • If we become aware that a minor's data has been collected, it will be deleted immediately.
  • Parents can report suspicious activity to: support@goldrush.bio

If your child has accidentally created an account, please contact us immediately and we will take prompt action.

10 Privacy Policy Updates

GoldRush may update this Privacy Policy from time to time. When changes are made:

  • A new version will be published on the website with the update date clearly stated.
  • You will receive an email notification whenever significant changes are made.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest version of our Privacy Policy.

11 Contact & Complaints

If you have any questions or concerns about our Privacy Policy, please get in touch:

  • Privacy Email: privacy@goldrush.bio
  • General Support: support@goldrush.bio
  • Live Chat: Available directly on the platform 24/7
  • Response Time: Typically within 48 hours

We take every concern seriously and work to resolve it as quickly as possible. At GoldRush, your privacy is always our priority.

Why trust GoldRush with your data?

Technology and policy — we have you covered on both fronts

End-to-End Encryption

Every piece of data between your device and our servers is encrypted with 256-bit SSL. No third party can intercept or read it in transit.

KYC & Identity Verification

Our rigorous KYC process not only keeps you safe but also prevents fraudulent accounts from accessing the platform.

Secure Data Storage

Your data is stored encrypted on internationally certified servers, with regular backups and strict access controls in place.

GDPR Compliant

Our Privacy Policy is built to international GDPR standards, aligned with Europe's highest data protection regulations.

Data Never Sold

GoldRush never sells your personal data. Our business model is built entirely on honest, transparent service.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. We respond within 30 days.

Your Data Is Fully Protected

Start Betting in a Secure Environment

Your data is fully secure at GoldRush. Register now and enjoy the platform with complete peace of mind.

18+ | Play Responsibly | Responsible Gaming Policy

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